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Infrastructure endpoints response time
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Past Incidents
Nov 2, 2026
No incidents reported today.
Nov 1, 2026
No incidents reported.
Oct 31, 2026
No incidents reported.
Oct 30, 2026
No incidents reported.
Oct 29, 2026
No incidents reported.
Oct 28, 2026
No incidents reported.
Oct 27, 2026
Resolved -
This incident has been resolved.
Oct 27, 20:30 CET
Oct 27, 20:30 CET
Monitoring -
Root cause: some Forge Remote requests from Atlassian carry larger tokens, which pushed their headers just over 8 KB. Embedded Tomcat in instance-creator has a default header limit of 8 KB, so it rejected those requests with HTTP 400 before they reached the app. For the affected customers, Forge license events weren’t delivered to their Getint instances. We fixed it by raising server.max-http-header-size to 32KB
Oct 27, 11:26 CET
Oct 27, 11:26 CET
Investigating -
We are investigating an issue preventing customers from accessing the administration pages of Getint Jira apps.
Synchronization services continue to operate normally; the issue is limited to access to administration pages.
Our team is working to restore access and will provide a further update by 12:00 UTC on 27 October 2026, or sooner if we have new information.
Oct 27, 10:19 CET
Synchronization services continue to operate normally; the issue is limited to access to administration pages.
Our team is working to restore access and will provide a further update by 12:00 UTC on 27 October 2026, or sooner if we have new information.
Oct 27, 10:19 CET
Oct 26, 2026
No incidents reported.
Oct 25, 2026
No incidents reported.
Oct 24, 2026
No incidents reported.
Oct 23, 2026
No incidents reported.
Oct 22, 2026
No incidents reported.
Oct 21, 2026
No incidents reported.
Oct 20, 2026
No incidents reported.
Oct 19, 2026
No incidents reported.